What’s the difference between Social Media Specialist (SMS) and Social Media Specialist Plus (SMS Plus)?

The only difference between these two services is the number of daily posts we generate for you.

With the Social Media Specialist, we create one daily post, while with the Social Media Specialist Plus we generate two daily posts.

With the SMS Plus, you get the same type of content, only more of it.

What’s the intake form?

The intake form is a small form that we ask our Concierge customers to fill out, so we can provide the best services. Shortly after you fill out the intake form and you become a customer, we’ll email you the link.

Depending on the service you have, the form will differ, but the main idea is for us to better understand your business and your needs.

Don’t worry – filling out the form is quick and fun.it’s quick and fun to fill out.

How long does it take from the time I pay until the time it’s all running?

It usually takes less than one workday for us to email you and ask for the intake form responses, plus any other questions we might have.

Then, it all depends on how quickly you fill out the intake form. If you know your market well, it takes 10-15 minutes at the most.

Once we have your replies, it usually takes us between one and two workdays to get it all set up. It all depends (depending) on the complexity of your account and if we have follow-up questions or not.

So, all in all, the entire process usually takes a couple of workdays from pay to yey!

Is this generic “industry” content, or is this only for me?

You’re unique and we treat you as such.

The strategy and content are 100% tailored to your needs based on your existing content (mostly your website and other materials you can share) and your responses in the intake form.

What does Per Business mean?

A business means that we can add the same content across all the different social profiles that you have for that specific business (and make small changes to accommodate each social network) at no extra cost.

So if you have e.g. a Twitter profile, Facebook page, and LinkedIn profile for Company A, plus your personal LinkedIn profile, and you want to publish the same content (maybe with small tweaks) on all of them, we can do so at no extra cost.

But in case you also have Company B and would want different content share on its socials, you would need to buy an additional concierge service for it if you want us to handle it.

Basically, if it’s for the same “brand” and you can use the content on all of those profiles, you don’t need to pay extra. If we have to create different content for each of them, then it’s extra for each.

If I have multiple businesses, will my content get mixed up?

Not at all.

We use the categories and individual schedule to make sure each content is assigned to the right social profile(s) and it’s published individually, whenever it’s needed.

So you can have as many different businesses as you want within the same SocialBee account, and be able to manage them all individually from a central location.

What’s the difference between the Content Curation and the Social Media Specialist?

With the Content Curation Specialist, we only find new curated (3rd party) content for you on a weekly basis. We don’t also create other types of posts (like promotional, quotes, timely events, etc).

With the Social Media Specialist, we take a holistic view of your account and generate all the needed types of content, as per our defined strategy.

If you want all your content refreshed on a regular basis, the Social Media Specialist is the right choice for you.

What type of content do you create?

Based on our research and the intake form info provided by you we generate content from different categories.

They can include (but are not limited to): Promotional, Your Blog Posts, Curated Content with commentary, Timely events, Memes, Inspirational, Engaging Questions, Fun, and more.

How do you generate this content?

It’s not a one size fits all solution.

We use your existing content (website, brochures, etc), our own creativity, social media best practices, a variety of tools – free, paid, and internal, plus multiple internal trainings and procedures to generate the best content for your business. One size that fits you. 😉

Will I have control over what’s shared?

Yes, you will.

Within SocialBee, each post has an “Approved status” so if you want (based on what your answers are in the intake form) we can add the content as not approved, then email you so you can check it and make any changes you want before it is shared.

Usually, after a couple of rounds of feedback, we get in sync with you, and most customers ask us to add the content as approved going forward.

What happens if I want some changes made?

You just email us.

If you have something specific to share – like promoting an event you’re attending, a special offer, or if you have any feedback on the existing content or strategy, just email your dedicated Social Media Bee at hello@socialbee.io.

We will make sure we create the needed posts and take your feedback into account for the next round of content creation.

How come I should just use hello@socialbee.io?

We use a ticketing system behind our hello@socialbee.io shared email, so we can easily manage our workflow, assign each email to the right bee, and work together as a team whenever it’s needed.

This way, when your designated bee is on holiday (yes, even bees need some time off from time to time), another bee can take over and have the full context of your business.

Plus, whenever there’s a need, we can jump on a video call with you. Just let us know.

Does this work for Instagram?

It does.

Do I need a SocialBee Platform license?

Yes, you do need a SocialBee license for us to save the content and for you to share it across your social profiles.

Is this done by bots or humans?

This Concierge Service is done by our own team of social media specialists (or social media bees, as we like to call them).

They are humans, with hopes, dreams, and aspirations who handle your account. Real people. Homo sapiens. HI – Human Intelligence. No bots involved.

See some of them (we’re constantly growing) on our about page.

Can I do this myself?

Sure you can. But should you?

How much time will it take you to get things right and how will this lack of focus affect your core business activities? Besides, we really know how to create great content 😉

The business of business is business.

Let us take care of your social media so you can focus on the rest. It will cost you less than your time’s worth.

How can this be so cheap?

We’re using internal trainings, tools, and procedures to really streamline our content creation activities. We’ve removed most of the overhead regular agencies have, and this allows us to offer this service at a very affordable price.

The prices will go up in the near future (but still stay affordable), though, so join now to lock in our services at the current rates.